Kong Studios – Privacy Policy

Effective Date: 14 February 2026
Website: kongstudios.co

Kong Studios (“we”, “us”, “our”) values your privacy. This Privacy Policy explains what personal data we collect, how we use it, and your rights under UK law and GDPR. By using our website or services, you consent to the practices described here.

1. Data We Collect

We may collect the following types of personal data:

1.1 Contact Information – name, email address, phone number, company details submitted via contact forms, email, or direct correspondence.
1.2 Payment Information – billing information, payment details (via Stripe or other secure processors), invoices.
1.3 Technical Information – IP address, browser type, operating system, and website usage data collected via cookies and analytics tools.
1.4 Project Materials – files, audio, text, or other materials you provide for creative projects.

2. How We Use Your Data

We use personal data for the following purposes:

2.1 To provide and manage services, including production, mixing, and mastering projects.
2.2 To process payments and issue invoices.
2.3 To communicate project updates, respond to enquiries, and manage your account.
2.4 To improve our website, services, and user experience using analytics.
2.5 To comply with legal obligations, including tax and financial reporting.
2.6 For marketing purposes only if you opt in, such as newsletters or promotional offers.

3. Legal Basis for Processing

Under UK GDPR, we process personal data on the following bases:

  • Contractual necessity – to provide services you request.

  • Legitimate interests – to improve services, manage accounts, or communicate essential updates.

  • Consent – for marketing communications, newsletters, or cookies beyond strictly necessary functions.

4. Data Sharing

We do not sell or rent personal data. We may share your data with:

4.1 Payment processors – e.g., Stripe or PayPal, to complete transactions securely.
4.2 Service providers – hosting providers, email services, analytics providers, or other tools necessary to operate our business.
4.3 Legal or regulatory authorities – if required by law.

All third parties are required to comply with data protection laws and only use your data for the purposes we specify.

5. Cookies and Tracking

5.1 Our website uses cookies to enhance user experience and collect analytics data.
5.2 Cookies may track visitor activity such as pages visited, session duration, and interaction with content.
5.3 We use strictly necessary cookies for site functionality and may use analytics cookies (e.g., Google Analytics).
5.4 You may choose to disable cookies via your browser settings; however, some website features may not function properly if cookies are disabled.

6. Data Retention

6.1 We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce agreements.
6.2 Project files are stored securely and may be retained for portfolio purposes only with your consent.
6.3 Payment and invoice data is retained in accordance with UK tax laws (usually 6 years).

7. Data Security

7.1 We implement technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.
7.2 Access to personal data is restricted to authorized staff or service providers who require it to perform their duties.
7.3 While we take all reasonable precautions, no system is 100% secure, and we cannot guarantee absolute protection.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data we hold.

  • Correct inaccuracies in your data.

  • Request deletion of your data (“right to be forgotten”) where lawful.

  • Restrict processing of your data.

  • Object to processing for marketing purposes.

  • Receive a copy of your data in a portable format.

To exercise your rights, contact us at [contact@kongstudios.co]. We will respond within one month.

9. Children

Our website and services are not intended for individuals under 16. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top will reflect the latest version.
We encourage you to review this page periodically to stay informed about how we protect your data.

11. Contact

If you have questions or concerns about your personal data or this Privacy Policy, contact us at:

Kong Studios
Email: contact@kongstudios.co

This policy covers:

  • Email capture forms

  • Payment processing

  • Project files and client materials

  • Website analytics and cookies

  • Legal compliance under UK GDPR